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    Coastal Bend College
    Computer Hardware

    Purchase and Support Policy
     

    I. Hardware Purchase

     

    All computer hardware and peripheral purchases will go through the computer center.  Turn your request into the computer center. If you have specific requirements (types of drives, monitors, etc.) let them know at that time.  After receiving your request, they will seek to find the best price and vendor.  If they need to deviate from your specific requirements, they will let you know.  Once they have determined the best price and vendor, they will sign off on and return your requisition for you to pass through normal channels. 

    II. Hardware Support

     

    The computer center will provide all hardware technical support for CBC computers.  For problems with desktop computers, call the Help Desk at ext. 2522 to fill out a work order.  For laptop computers, bring your
    laptop to the computer center for servicing. 

    III. Home Computers

     

    The Computer Center does not provide support for your home computer, including CBC supported software. If you are having trouble with your home computer, please call a local computer repair facility to have it serviced. 

     

    All work orders are processed in the order in which they were received except in emergency cases.

     

    IT Services Policies Page