• Who Should Take An Internet Class?

    These classes are designed for students who are:
    --highly motivated
    --self starters
    --computer and Internet literate

    Don't take an Internet class if you:
    --are taking it because you think it will be easier than a regular college class
    --have to be reminded of approaching deadlines
    --put things off until the last minute
    --hate computers


    I'm new to Internet Courses, what will be expected of me?

    In an Internet course, academic expectations are similar to a classroom course. Do the reading in the assigned text, take quizzes and exams, do extra credit if needed, participate in class discussions, watch videos, do some outside research, write papers, consult with your instructor if you need help. The difference is that many of these activities can be performed at a distance from the comfort of your own home and computer.
    For example, you may participate in electronic discussion forums (like class discussions-but not in real time), do research (on the Internet), talk to your instructor (e-mail or phone), discuss topics with other students (electronic forums), take quizzes (online), and submit assignments (electronically). Detailed guidance is provided in the course syllabus to assist you and clarify expectations for every course. Included will be the course policies, assignments, due dates, grading criteria, extra credit options, contact numbers, etc.


    What equipment/software will I need?

    For Web courses you will need at very minimum a 90 mhz multimedia computer with a 56K modem and a hook-up to the World-Wide-Web. An ideal system would be a Pentium speed 350 mhz or faster machine with a 56K modem or DSL connection and a direct Internet account. You will also need an e-mail address with the ability to send and receive messages. It is important to be able to use either the latest version of Firefox or Internet Explorer as your Internet browser. While America Online will provide some Internet access, direct Internet accounts are preferable such as those available from Earthlink, GTE, Pacific Bell, and others. Some course content is available (but not required) by streaming video. For this you will need a “plug-in” such as flash player or windows media player.  These players are for viewing and listening to streaming audio/video files may be downloaded and installed on your computer for free by visiting the site noted on the course Web page.


    What if I don't have my own computer. Could I still take a Distance Learning Class?

    If you do not have personal computer equipment, have a slow system, or have a computer problem during the semester, it is possible for you to come to the CBC LAC, or to one of the College's other Area Centers to access the class on a computer at that location. Additionally most libraries now have public access to the Internet which would allow you to take these online classes. Please consult the Distance Learning Dept. if you have additional questions about access


    Will I have to come to campus?

    In general, No. All coursework can be conducted over the Internet via the World-Wide-Web or with a combination of media materials. However, one midterm and one final exam may require on-site attendance and photo I.D. If your instructor requires a proctored exam, please contact your local CBC testing department to schedule an appointment.  (Students are notified of any courses that require on-site activities).


    How can I contact my instructor?

    The instructor is available by e-mail, during scheduled office hours by phone/voicemail, and by scheduled appointment for personal visits. The instructor contact information will be provided either on the course homepage or on the course syllabus. The instructor will also monitor the class bulletin board forum. At other times the Helpdesk staff may be able to help answer routine questions.


    What if I have to miss a class?

    Well, with web classes you don’t have to worry! You may work ahead, or catch up a little as you need to. While a general weekly timeline is provided to help you pace your time, your schedule is really your own. Just be careful not to miss submission deadlines for assignments or fall behind in your reading. All students keeping pace and doing conscientious work should do well in the class.


    What if I have a problem with my computer or equipment?

    While the college cannot provide detailed help with personal computer problems, free technical referral and assistance is available. Since we are familiar with common technical problems distance learning students may encounter, we may be able to help you with a modem problem, an
    Internet provider difficulty, or at least refer you to a source for assistance. Go to our helpdesk webpage or call (361) 354-2506 for telephone call-back assistance. However, in the midst of all this, it is still the responsibility of the student to find a working computer with Internet access to continue with their online course.


    What is my CougarID and Password?

    Your CougarID is your last name plus the last four digits of your social security #. Your Password is your CBC Student ID #.


    How do I get my username and password for Blackboard?

    Your username is your last name and the last four digits of your social security #. Your password is your CBC Student ID #. There are no spaces in the username or password, and always use lowercase letters for your name. This same formula is used for your student email. (Example: username - smith1234 password - 123456789). If you do not know your CBC Student ID # you can refer to your receipt or class schedule to obtain the number. Your CBC Student ID # is a 9 digit number usually located on the right side of the page. You may also login to CampusConnect to get your ID number.


    How do I get my username and password for the CBC Student Email System?

    Your username is your last name and the last four digits of your social security #. Your password is your CBC Student ID#. There are no spaces in the username or password, and always use lowercase letters for your name. To access the Student Email System login screen, open your Internet browser and type the following address: http://study.coastalbend.edu

    What is my email address that is assigned to me when I register for classes at CBC?

    Your email address is your username followed by the following address: @study.coastalbend.edu

    Your username is your last name and the last four digits of your social security #. There are no spaces in the username, and always use lowercase letters for your name. Example: smith1234@study.coastalbend.edu


    How do I login to Campus Connect?

    You can use either your CBC Student Id number or your social security number. Please do not use any dashes. Your pin number is your birthdate. Please use all 8 digits of your birthdate (mmddyyyy).


    Who can I contact regarding my Blackboard student account?

    Contact Yolanda Abrigo at 361.354.2506 or toll free at 866.722.2838 ext. 2506 for assistance with Blackboard. You may also send an email providing as much detail as possible (including phone number) to ycharles@coastalbend.edu or to helpdesk@coastalbend.edu


    I have logged into Blackboard several times but now I keep getting incorrect username or password.

    If you use bookmarks or favorites and you wish to bookmark Blackboard or add it to your favorites, please be sure to bookmark the main page of Blackboard referred to as the Entry Page. Some people will try to take as many shortcuts as possible and bookmark the page that allows you to enter your username and password which is referred to as the Login Page. This will work but eventually quit and you will receive a message that you have entered an invalid username or incorrect password. Blackboard wants you to click Login from the main entry page each time prior to entering your username and password. So just be sure to bookmark the main Blackboard Entry Page. 


    What is Respondus LockDown Browser?

    Respondus LockDown Browser is a secure browser for taking assessments in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If an assessment requires that Respondus LockDown Browser be used, you will not be able to take the assessment with a standard web browser. Respondus LockDown Browser should only be used for taking Blackboard assessments. It should not be used in other areas of Blackboard.


    How do I install Respondus LockDown Browser?

    To download and install Respondus LockDown Browser, follow these steps:

    Windows computers:

    • Ensure that you are using a valid version of Internet Explorer by navigating to your Institution’s Blackboard login page and selecting the Check Browser link at the top, right corner of the page.
    • Your institution will provide the link for downloading and installing Respondus LockDown Browser.
    • Follow the download page instructions to obtain the correct installation program.
    • Start the LockDown Browser installation program and follow the onscreen instructions to complete the install.

    Macintosh computers:

    • Be sure that OSX 10.3.9 or higher is being used (512K RAM minimum).
    • Your institution will provide the link for downloading and installing Respondus LockDown Browser.
    • During the installation, select Yes when prompted to run the Java application.
    • Follow the onscreen instructions to complete the install.


    How do I take an Assessment in WebCT using Respondus LockDown Browser?


    1. Close all programs, unless one is used to connect to the Internet.
    2. Locate the “LockDown Browser” shortcut on the desktop and double-click it (for Macintosh users, launch “LockDown Browser” from the Applications folder).
    3. If prompted to close a blocked program (e.g. screen capture, instant messaging), choose Yes when prompted. 
    4. Login to your Blackboard course.
    5. Navigate to the assessment and select the Begin Assessment button. (If the Begin Assessment button is disabled, it means that you are not running Respondus LockDown Browser.)
    6. Once an assessment has been started with Respondus LockDown Browser, you cannot exit until the Finish button is clicked.