Welcome to Faculty/Staff Support

This page provides Coastal Bend College faculty and staff with various resources needed for use with Campus Connect, Blackboard, and Website Development.  You will find a list of various downloads from Internet Browsers to free plugins such as Acrobat Reader and Java as well as Online Tutorials.  Our goal is to provide technical assistance to all faculty and staff to ensure their performance is at their best.  We provide you various ways to communicate with technical support staff including email, toll-free phone support, and online chat.  Please feel free to navigate through these resources and links to learn more. 

Contact Us

There are various different ways to contact us. You can reach any of our four campuses by calling toll free at the numbers provided below. You can also send us an email to helpdesk@coastalbend.edu or to ycharles@coastalbend.edu

Click here to chat with a CBC representative. Hours of operation for the chat feature are Monday through Friday 8 a.m. to 5 p.m. However, you can still submit an email using the chat feature as well.

These links provide written instructions on how to use the various programs.  Simply click the link of your choice to view or even print the manuals.

Blackboard Instructional Manual (step by step instructional manual -- open with Adobe Reader)

Campus Connect Instructions (advising students, certifying rosters, adding grades, etc.) 

Respondus LockDown Broswer (instructor quick start guide)