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    Kingsville Site Customer Service Survey


    Please take a moment and help us better your experience at Coastal Bend College in Kingsville.


              

    General Info:

    Department you contacted: 

    Contact with the college was: 

    Name of the Staff member that assisted you: 


    Level of Courtesy:

    Did the staff member treat you with courtesy and respect? Please rate the level of courtesy below.

     

         

     

    Comments:   


    Level of Helpfulness:

    Did the staff member understand your needs? Please rate the level of helpfulness below.

         

    Comments:   


    Level of Responsiveness:

    Did you perceive the staff member to be knowledgeable about the college policies & department services? Please rate the level of responsiveness below.

     
         

    Comments:   


    Level of Accessibility:

    Was the staff member easily available to assist you? Please rate the level of accessibility below.

     

         

    Comments:   


    How satisfied are you with the following services provided by the Kingsville Site?

    Accuracy of information provided

     

         

     

    Clarity of verbal and written Communication

     
         

     

    Timeliness in responding to inquiries and concerns

     
      

    Length of time or wait before being served 

     
         

    Appearance and cleanliness of the office you visited

     
         

    Attitude of staff member

     
         

    Comments:

       


    Overall Experience

    How would you rate your overall experience with the Kingsville Site department you met with today?

     

         

     


    Contact Information (Optional)

    Name: 

    Phone Number: 

    Email: 

    Would you like to be contacted about this issue?