Hours - 8:00 am - 5:00 pm Monday - Friday
The IT Services now has an online form in which you can
submit work orders. You may submit your work order here and will be assigned to:
Beeville: Erica Castillo, Robert Cantu, Ryan Franco, or Will Bond Alice: Robert HeltonKingsville: Nick MunozPleasanton: Benito Tamez
The following is for the Work Order Site login information:
For your login Information to the work order Site:
Erica Castillo - 2522Ryan Franco - 2265
The IT Services needs better documentation of work
orders submitted which will hopefully help provide better service. The tag number of the computer that is having problems must
be submitted in the work order when you submit your work order. If you need
help finding that tag number, please call Erica @ ext. 2522. This is imperative
to having accurate documentation.
Single Computer (ex: office computer, one lab computer, classroom computer, etc.) Insert the 5 or 6 digit numbers (CBC tag) identifying the computer. The CBC tag number usually located in the front of the computer. In some instances it could be on the top or back of the computer. Looks similar to the following pictures.